Are you tired of grappling with insurance denials due to a simple mismatch in credentialing? Patient registration is more than just a clerical task—it’s a key part of your RCM strategy, and this episode zooms in on the next critical step:
Provider Assignment and Scheduling. Matching the patient to a provider with the right credentials and specialty is crucial for ensuring a smooth eligibility match, preventing costly blunders, and guaranteeing you get paid. This process, which ideally begins on the intake call, requires collecting both patient information (insurance, presenting problem, preferences like language and availability) and using your provider’s preferences and utilization limits to find the best possible fit. Once assigned, getting the patient on the calendar requires granular availability checks and clear
Appointment Scheduling Guidelines that detail protocols for new patients, handling reschedules, tracking session limits, and managing insurance changes. Finally, managing your wait list is essential; treat it as a powerful tool for converting hot leads, filling cancellation slots, and ensuring optimal provider utilization to protect your revenue and reputation.
